A thank you for the prompt ,courteous response to the phone call I made to Maria after having serious shut down problems with my normally ultra reliable Pride Sportsrider mobility Scooter.
I want to thank sincerely Andy the service attendant that arrived and virtually dismantled the major components to get to the cause of the scooters malfunction which within a very short time he had diagnosed, all the time he was explaining all types of information with regards to battery life and the correct care and maintenance of owning a scooter. I had one other contact with a service attendant from Mobility Matters, Frank who also was genial and knowledgeable and who today was unavailable because he was servicing customers at Batemans Bay.
After Andrew left making sure I was all OK I could not help my self but to express to an associate who I had been with what a great feeling it was to have a company that after having made a Sale goes out of its way to care for that customer.
I think a simple slogan could read: Mobility Matters Care.
Thank you
Free shipping Australia wide on online purchases over $125
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Welcome to Mobility MattersMobility Matters Pty Ltd is a company based in Canberra ACT that specialises in the sale of rehabilitation and hospital equipment to Canberra and surrounding region, including Southern NSW. Mobility Matters, previously SOS, has been operating since 1978. Mobility Matters has a large showroom in Fyshwick ACT and also in Batemans Bay and Bega NSW where a huge range of equipment is on display for people to try-feel-see before buying. |
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Our MissionMobility Matters’ wide range of products is specifically designed to make your life easier! Some of the products available are – Wheelchairs, electric hospital beds, pressure care mattresses & overlays, walkers, bathroom & toileting equipment, crutches, patients lifters/slings, scooters, cushions, every day living aids, orthopaedic footwear and much much more! A wide range of Hire Equipment is also available. |
